Are you ready to be part of a revolution in the financial world? At Revolut, we believe that people deserve more from their money – more visibility, more control, more freedom. Since our inception in 2015, we have been on a relentless mission to deliver just that. With an arsenal of awesome products that encompass spending, saving, travel, transfers, investing, exchanging, and more, our super app has empowered over 35 million customers to get more from their money. And guess what? We’re not done yet!

Why Revolut?

Revolut is more than just a financial institution; it’s a movement that values innovation, collaboration, and a commitment to redefining success. As we continue our lightning-fast growth, we recognize that two things are essential to our success: our people and our culture. We are proud to have been officially certified as a Great Place to Work™, acknowledging our outstanding employee experience. With over 8,000 people working around the world – either from our vibrant offices or remotely – we are united by a shared mission.

What Sets Us Apart?

Revolut is not just a workplace; it’s an ecosystem that fosters creativity, challenges the status quo, and thrives on turning the complexity of a chaotic world into the simplicity of a beautiful solution. We are a company that believes in pushing boundaries, breaking norms, and unlocking the potential within our team members.

The Opportunity: Quality Analyst (Support)

We are excited to announce a vacancy for the role of Quality Analyst (Support) at Revolut. This role is pivotal in ensuring that our customers receive unparalleled support and assistance, aligning with our commitment to delivering excellence. As a Quality Analyst, you will play a crucial role in maintaining the high standards that our customers have come to expect from Revolut.

Responsibilities:

• Completing monthly Quality Control (QC) activities by focusing on identifying successes and failures in compliance teams’ work
• Highlighting and reporting any issues to Quality Control and Managers
• Providing feedback to analysts and identifying root cause analyses of errors
• Delivering quality refresher sessions to individuals who are struggling with quality performance
• Coaching new joiners on procedures across compliance department
• Collaborating with other teams across different locations
• Carrying out any other ad-hoc duties as required

Qualifications:

• Previous experience as a Quality Support Specialist
• Fluency in English (C1)
• Strong attention to detail and analytical skills
• Practical knowledge of Google Sheets, Forms, and Slides
• A readiness to take ownership and responsibility
• Passion for helping and supporting people
• Independent time management skills and prioritisation of tasks
• Flexibility with responsibilities and a positive attitude towards any changes to role, company/departmental objectives, priorities, and target

Join the Revolution – Apply Now!

If you are a brilliant individual who loves building great products, redefining success, and thrives on turning chaos into simplicity, Revolut wants you! Join us in reshaping the future of finance and be part of a dynamic team that is passionate about making a real impact.

How to Apply:

Ready to embark on this exciting journey? Visit our careers page [Link] to explore more about the Quality Analyst (Support) role and submit your application. Be prepared to showcase your skills, share your passion, and contribute to the revolution in financial services.

At Revolut, we don’t just follow the trends; we set them. Come be a part of something extraordinary and unlock your potential with us!